Frequently Asked Questions

The most appropriate service depends on the complexity of your circumstances and the level of ongoing support you require, rather than your wealth alone.

We will discuss your situation in detail and explain:
• The differences between each service
• The level of involvement you can expect
• Which option is most suitable and why

There is no obligation — the aim is to ensure you make an informed decision.

Yes. Buckley Financial Services Limited provides independent financial advice, meaning we are not restricted to any particular providers or products.

Our recommendations are based solely on what is most suitable for your circumstances.

The initial meeting is focused on understanding:
• Your current financial position
• Your goals and priorities
• Any immediate concerns or planning needs

It is also an opportunity for you to understand how we work and decide whether you would like to proceed. There is no obligation.

The Premier Service provides a more proactive, strategic and coordinated approach to financial planning.

Rather than relying on an annual review cycle, it is designed for clients who require:
• More frequent and forward-looking input
• Greater coordination across tax, retirement and estate planning
• Ongoing modelling and planning support
• A higher level of adviser involvement

It is particularly suited to clients whose financial affairs are more complex or interconnected.

We assess value based on:
• The scope and frequency of advice provided
• The complexity of your circumstances
• The level of ongoing support required

This is reviewed regularly to ensure your service remains appropriate and aligned with your needs.

The Traditional Service uses a tiered percentage structure, designed to be fair and proportionate.
Your initial advice fee is calculated as:
• 2% on the first £200,000
• 1% on the next £800,000
• 0.5% above £1,000,000

This is subject to a minimum of £5,000 and a maximum of £20,000.
Your ongoing fee is:
• 0.7% per year of funds under management
• Subject to a minimum of £2,500 and a maximum of £20,000

We will always confirm the exact fee in advance and provide clear illustrations.

In addition to our advice fees, there may be product-related costs, depending on the solutions recommended. These can include:
• Investment platform charges
• Fund or portfolio management costs
• Provider or product-specific charges

For the Premier Service, an initial advice fee (or commission where applicable) may also apply when setting up or implementing new arrangements.

All costs will be clearly explained and agreed with you in advance — there are no hidden charges.

All fees quoted are exclusive of VAT, which will be applied at the prevailing rate where applicable.

We will always confirm the total cost, including VAT, before you proceed so that you have complete clarity.

Yes. We can move between the Traditional and Premier services as your circumstances evolve.
Any change will be based on:

• The complexity of your financial affairs
• The level of ongoing support required
• Whether the service continues to represent fair value

We will always explain the options clearly and ensure any transition is smooth.

No. Our services are designed to be ongoing, but you are not locked into a long-term contract.
You can review your service at any time, and we will also reassess suitability with you regularly.

Your fees are reviewed at least annually as part of your ongoing service review.

This ensures:
• The service remains appropriate
• The fee continues to represent fair value
• Any changes in your circumstances are reflected

Will you tell me if the service is no longer right for me?
Yes. We review suitability and value on an ongoing basis.
If your circumstances change and a different service becomes more appropriate, we will discuss this with you and explain your options clearly.

Still have questions? Our team is here to help and explain everything clearly.