1. Introduction

During the course of our relationship, Buckley Financial Services Ltd will collect and process personal information about you.

This Privacy Notice explains:

• What personal data we collect
• How and why we use it
• The lawful basis for processing your data
• Who we share it with
• How long we retain it
• Your rights in relation to your personal data
• How we protect your information

This document is important and should be read carefully.

2. Who We Are (Data Controller)

Buckley Financial Services Ltd is the Data Controller responsible for your personal data.

Registered Office: 33 Haileybury Road, West Bridgford, Nottingham, NG2 7BE

Contact: Paul Buckley

Email:

info@buckleyfinancialservices.co.uk

Telephone:
0115 665 0319

Buckley Financial Services Ltd is authorised and regulated by the

Financial Conduct Authority (FCA)
.
FRN: 1041612

You can verify our details on the Financial Services Register:

https://register.fca.org.uk

If you have any questions about how your data is used, please contact us using the details above.

3. What Is Personal Data?

Personal data is any information that identifies you, either directly or indirectly.

This may include:

• Name, address, date of birth, and contact details
• National Insurance number and identification documents
• Employment and financial information
• Bank account and tax details
• Family circumstances and dependants
• Existing investments, pensions, and insurance arrangements
• Source of wealth and source of funds information
• Communications and correspondence records

4. Special Category Data

In certain circumstances, we may collect special category data, including:

• Health and medical information
• Ethnicity
• Criminal conviction data (where relevant to insurance or regulatory obligations)

This data is used strictly where necessary to:

• Arrange protection or insurance products
• Provide appropriate financial advice
• Meet legal and regulatory obligations

We process this data under:

• Article 9(2)(g) UK GDPR (substantial public interest)
• Article 9(2)(a) UK GDPR where explicit consent is required

5. How We Collect Your Data

We collect personal data from:

• You directly (meetings, telephone calls, emails, online forms, and correspondence)
• Third parties (such as providers, employers, accountants, solicitors, and credit reference agencies)
• Publicly available sources (such as Companies House or the electoral register)

We may also use electronic verification tools to confirm your identity and comply with anti-money laundering obligations.

6. Lawful Basis for Processing

Contract

To provide financial advice and arrange products and services on your behalf.

Legal & Regulatory Obligations

To comply with requirements imposed by:

• The Financial Conduct Authority (FCA)
• Anti-money laundering legislation
• Tax reporting obligations
• Fraud prevention regulations

Legitimate Interests

To operate and improve our business effectively, including:

• Responding to provider or compliance queries
• Compliance monitoring and quality assurance
• Cyber security and fraud prevention
• Maintaining professional records
• Business continuity and operational management
• Improving our services and client experience

Consent

We will rely on consent where required, including:

• Marketing communications
• Certain uses of special category data

You may withdraw consent at any time.

7. How We Use Your Data

We use your personal data to:

• Provide financial advice and recommendations
• Arrange and administer financial products
• Communicate with providers and professional third parties
• Assess suitability and appropriateness
• Maintain records and comply with regulation
• Respond to enquiries and provide ongoing service
• Prevent fraud and financial crime
• Monitor and improve service quality

8. Website Enquiries & Contact Forms

If you contact us through our website, email, or online forms, we will use the information you provide to:

• Respond to your enquiry
• Assess whether our services may be suitable for your needs
• Maintain records of communications
• Comply with legal and regulatory obligations

We will not use your information for marketing purposes unless permitted by law or where you have provided consent.

9. Website Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality, user experience, security, and website performance.

These may include:

• Essential website cookies
• Security and anti-fraud cookies
• Analytics cookies (such as Google Analytics)
• Preference and functionality cookies

Where legally required, we will request your consent before placing non-essential cookies on your device.

You can manage cookie preferences through your browser settings.

Further details are available in our Cookie Policy.